Impact of Rotational Night Shifts on Domestic Role Performance Among Indian Employees

Abstract

The increasing prevalence of rotational night shift in India’s BPO sector has raised significant concerns regarding employee well- being and domestic role performance. This study investigates the multifaceted effects of night shift work on personal life and domestic roles among Indian employees, focusing on how irregular work hours interfere with household responsibilities, caregiving and family engagement. The study was done by using the two standardized Scales Work-Family Conflict Scale (Carlson, Kacmar, & Williams, 2000) and Role Overload Scale (Reilly, 1982). A sample of 60 Employees was drawn using random sampling technique and snowball sampling, out of which (n=15) participants were working remotely, (n=15) participants were working from office. And (n=15) participants consisted of Night shift Employees and (n=15) participants were Day shift Employees using Online data collection technique. A strong positive correlation (r=0.809) was found between Work-Family Conflict and Role Overload among Day Shift Employees, Among Night Shift Employees. A moderate positive correlation was found between Work-Family Conflict and Work Overload, a very strong positive correlation was observed between Work-Family Conflict and Work Overload, The Pearson correlation for office-based employees showed a moderate positive relationship between Work-Family Conflict and Workload. This suggests a close link between the emotional strain of balancing work and family and the burden of multiple responsibilities.